Frequently Asked Questions

What are your items made with?

Majority of my items are made with 100% Cotton Fabric and Top Quality 3/4in. Wide Elastic. However, some Scrunchies and Hair Bows are made with Super Snuggle Flannel, and some Headbands could be made with a polyester, cotton blend. Each accessory has its own materials list, which you can find in in its description! All items are made and sewn by me.

Do you offer international shipping?

I do, you can change the currency and site language to your location preferences. From there, you will be able to see all prices in your own currency and during checkout after inputting your address you will see international shipping options and rates.

What’s your refund policy?

Unfortunately due to the intimate nature of our products, I do not offer any returns, refunds or exchanges. However, if there ever were to be an agreement made all reimbursement will come in the form of Shop Credit.

Where can I find you in person?

I love to come out and see you all in the community! You can visit the Vendor Events and Booths page for a calendar view at our upcoming events. You can also follow us on Instagram, @scrunchie_shop2022 and get updates there as well.

Do you offer local pickup?

I do! Once you input your address at checkout you will see all Pickup/Shipping options available. If you select pickup, you will have 7 days after the agreed pickup date before your items go back on the website and you will no longer be eligible for pickup orders. Emergencies happen, if you can’t pickup please notify me within 24-48 hours of placing your order and we will work together.